Effective August 2, 2014, AlphaLink will no longer be open from 9a.m. to 11a.m. on Saturday.
Business Clients will be offered the opportunity to generate an emergency service call by contacting us at 740.788.9000. When prompted, please select Emergency Support option.
Service will be on a call-back basis through the weekend. Please make sure to provide your name, a can be reached phone number and a brief description of your problem.
AlphaLink-hosted services, such as email and web, will be monitored 'real time'. Any problems or outages will be addressed as soon as possible.
Non-Emergency service needed on the weekend or afterhours can be scheduled by calling our Service Desk at 740.788.9000 during our normal business hours Monday-Friday, 8a.m. to 5p.m. The fee for service performed afterhours or on weekends will be 25% higher than our regular service fees.