At AlphaLink, we like to provide help the way you want it. So, we have some options:Enter a Ticket for Sales or Service in our Service Portal (Requires a login)
► If you are a Managed Services or other Contract Client, you can enter a ticket or sales request in our powerful ConnectWise Portal. Just login with your assigned username and password and you will be able to enter and track your ticket progress.
►►Enter a Service or Sales Ticket in our Portal: Click Here
►Enter a Request for Support - If you don't have a login
►►You can send a request for service by entering a Request for Support. Click Here
►Call Us @ 740.788.9000
►►Our Customer Service Team will gladly take your information and start a service or sales ticket on your behalf. Afterhours? No problem. Call and leave a message. We do respond to Emergency messages afterhours. If your call is not an emergency, we will respond the next regularly schedule business day.
Our office hours are:
|Monday - Friday; 8:00 a.m. to 5:00 p.m.|
Holidays: New Years, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas
|Emergency Afterhours||Call 740.788.9000, Select 1 for Emergency, Record your message with contact information|