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Get Help

At  AlphaLink, we like to provide help the way you want it.  So, we have some options:Enter a Ticket for Sales or Service in our Service Portal (Requires a login)

► If you are a Managed Services or other Contract Client, you can enter a ticket or sales request in our powerful ConnectWise Portal. Just login with your assigned username and password and you will be able to enter and track your ticket progress.

►►Enter a Service or Sales Ticket in our Portal:   Click Here

►Enter a Request for Support - If you don't have a login

►►You can send a request for service by entering a Request for Support.   Click Here

►Call Us @ 740.788.9000

►►Our Customer Service Team will gladly take your information and start a service or sales ticket on your behalf.  Afterhours?  No problem.  Call and leave a message.  We do respond to Emergency messages afterhours.  If your call is not an emergency, we will respond the next regularly schedule business day.

Our office hours are:

Busines Hours

Monday - Friday; 8:00 a.m. to 5:00 p.m.                             
Closed Sundays
Holidays:  New Years, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas
 
 Emergency Afterhours  Call 740.788.9000, Select 1 for Emergency, Record your message with contact information